Shipping and Returns
Shipping Policy | Estimate Explanation | Pickup in Store | Returns Policy
Thank you for shopping with Let's Sew! If you have any questions or concerns not addressed here, please email us at email@example.com or call the showroom during regular store hours. We'd love to talk to you!
Orders are cut and shipped during regular store hours (Tuesday-Saturday 10am-6pm US Central Time, Closed on Sunday & Monday) on the business day following the day the order is placed. If we receive an order before 3:30PM (12:00PM on Saturdays) US Central Time on a business day, it will most likely be processed that day.
All orders ship by United States Postal Service.
The estimated shipping methods are as follows (Note: Yardages are estimated with poplin yardage):
- - Orders weighing less than 1 pound, or roughly 2 yards or less of fabric, ship by First Class Mail.
- - Orders weighing more than 1 pound, or roughly 2 yards of fabric, and consisting of less than 10 yards of fabric ship by Priority Mail Envelope or Regional Rate Box.
- - Orders consisting of between 10 and 30 yards of fabric ship by Priority Mail Medium Rate Box or Regional Rate Box.
- - Orders consisting of between 30 and 60 yards of fabric ship by Priority Mail Large Rate Box or Regional Rate Box.
- - Orders consisting of more than 60 yards of fabric are marked as Priority Mail XL and will authorize enough for shipping. Only what is needed will be captured.
- - All International Orders are shipped in Priority Envelopes or Boxes at this time.
For a more accurate estimate of shipping and handling costs, go to the view all for your cart and estimate the costs that way.
Orders shipped in the US will get their Tracking Number sent to them when we have made the shipment. International orders include tracking up to the point it leaves the US.
At this time we are not able to offer insurance.
At the moment, we are only able to offer online shopping for the following countries:
- - United States of America
- - Canada
- - Australia
- - Japan
- - New Zealand
- - Most of Europe
We love to ship worldwide from the showroom! Please call the store at 1-812-471-7945 and we will promptly work to fill your order. Top
Your shipping cost is an estimate of weight vs destination. The actual amount may end up being smaller than what we estimate. If that happens we will capture less. Take note that our estimate also includes in house handling as well.
Note to those that get a Velveteen or Laminate fabric: these two types of fabrics require a special shipping container so that when you get your fabric(s), creasing will be less likely. This will make the shipping charge for those fabrics larger than normal.
Additional Note for Button Orders: If you order a button, the shipping price will automatically be set to a price that will allow us to make sure your button gets to you in the safest way possible. If the price comes to something lower than the estimate and authorized amount, we will capture less. Thank you for your understanding. Top
Pickup in Store
Starting 2020 we are offering Pickup in Store to a 120 mile radius from the store.
Pickup is only possible Tuesday through Saturday 11:00am to 5:00pm. After you have placed your order, it will be ready for pickup within 2 hours.
We will hold your order up to 5 business days before we ship it at your expense. By choosing the Pickup in Store option, you agree to this term. Orders are still paid through PayPal.
Shipping options are still available for the 120 mile radius
We carefully cut and inspect all orders prior to shipping to ensure they are free from damage or defects caused by the manufacturer. All measurements are approximate; you can expect some small variations in the printing of your fabric design due to natural imperfections in the material.
You have 15 days from the date of receipt to inspect your order for defects or damage and make a claim. Please contact us by telephone or email.
If your order is defective, cut incorrectly, or is the wrong product, we will be glad to work with you to correct the issue.
Fabrics, trims, and anything cut to size can NOT be returned or exchanged. Fabrics that have been cut, washed, or altered in any way are not eligible for refund or replacement.
If you receive a pattern that is defective or damaged, we will be happy to work with you to obtain a complete pattern.
Damage can sometimes occur during shipping. Let's Sew is not liable for damage caused by shipping, but we will work with you to help you get the fabric you need. Top